Terms of service

Welcome to The Vital Forge. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website.

Account Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian.

  • The information you provide is accurate, complete, and current.

  • You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to suspend or terminate accounts found to be violating these Terms.

Pricing and Payment

All prices listed on our website are displayed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Modify prices at any time without prior notice

  • Correct pricing errors or inaccuracies

  • Refuse or cancel orders placed with incorrect pricing

Payments must be completed through approved payment methods available on the website.

Product Descriptions

We strive to ensure all product descriptions, images, and details are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Actual product colors or appearance may vary slightly due to screen settings or manufacturing differences.

We reserve the right to modify or discontinue products at any time without notice.

Order Acceptance and Cancellation

Placing an order does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment has been processed, the applicable refund will be issued to your original payment method.

Shipping and Delivery

We aim to process and dispatch orders within 1-3 Business days.

Estimated delivery timelines are provided for convenience only and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries caused by incorrect address details.

Returns and Refunds

Our return and refund policies are outlined separately on our website.

We reserve the right to refuse returns that:

  • Do not meet eligibility requirements

  • Show signs of misuse or damage

  • Are returned outside the permitted return period

Approved refunds will be processed to the original payment method within a reasonable timeframe.

Prohibited Uses

You agree not to use the website:

  • For unlawful or fraudulent activities

  • To violate any laws or regulations

  • To distribute malware, spam, or harmful code

  • To interfere with website security or operations

  • To misuse or copy website content without permission

Any violation may result in termination of access to our services.

Intellectual Property

All content on this website, including logos, text, graphics, images, product designs, and branding, is the property of The Vital Forge and protected under applicable intellectual property laws.

Unauthorized use or reproduction is prohibited.

Limitation of Liability

To the fullest extent permitted by law, The Vital Forge shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delays or interruptions in service

  • Product misuse or improper handling

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.

Use of third-party services is at your own risk.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad/ Gujarat, India.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

The Vital Forge
Email: thevitalforge.shop@gmail.com

Effective Date

Effective Date: 17 May, 2026