Shipping policy

Thank you for shopping with The Vital Forge. We are committed to delivering your orders safely and efficiently. Please read our shipping policy below for information regarding order processing, shipping timelines, tracking, and delivery.

Order Processing Time

All orders are processed within 1-3 Business Days after payment confirmation.

Orders are typically processed on business days only, excluding weekends and public holidays. During high-demand periods, processing times may be slightly extended.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery of your orders.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • International Shipping (if applicable)

Shipping options available for your location will be displayed during checkout.

Delivery Timeframes

Estimated delivery times are as follows:

Domestic Shipping (India)

  • Standard Delivery: [X-X BUSINESS DAYS]

  • Express Delivery: [X-X BUSINESS DAYS]

International Shipping (If Applicable)

  • International Delivery: [X-X BUSINESS DAYS]

Please note that delivery timelines are estimates and may vary depending on:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Customs clearance processes

Shipping Costs

Shipping charges are calculated during checkout based on:

  • Delivery location

  • Product weight and dimensions

  • Shipping method selected

Standard Shipping

[SHIPPING COST]

Free Shipping

Free shipping may be available on eligible orders above <Blank>, unless otherwise stated.

Any applicable shipping fees will be clearly displayed before payment is completed.

Tracking Information

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (if applicable).

Tracking updates may take up to 24–48 hours to become active after dispatch.

Customers can use the provided tracking number to monitor shipment progress through the courier partner’s website.

Delivery Issues and Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

These may include:

  • Courier disruptions

  • Weather conditions

  • Incorrect shipping details

  • Customs delays

High seasonal demand

If your order is significantly delayed or marked as delivered but not received, please contact us at thevitalforgeshop@gmail.com , and we will assist you in resolving the issue.

Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for:

  • Delays caused by incorrect addresses

  • Failed deliveries due to incomplete information

  • Additional shipping charges resulting from address corrections

Please contact us immediately if you notice an error in your shipping information after placing an order.

International Shipping (If Applicable)

We may offer international shipping to select countries.

Customers are responsible for:

  • Customs duties

  • Import taxes

  • Additional local fees imposed by their country

International delivery times may vary depending on customs processing and local courier services.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 3 Days of delivery or expected delivery date.

We may request:

  • Photos of damaged items or packaging

  • Order details

  • Delivery confirmation information

We will work with the shipping provider to help resolve the issue as quickly as possible.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

The Vital Forge
Email: thevitalforgeshop@gmail.com

Effective Date

Effective Date: 17 May, 2026